Player Safety & Wellbeing

Responsible Gaming
at 77pb

77pb is committed to providing a safe, fair, and enjoyable environment for every player in Bangladesh. Our responsible gaming framework gives you full control over your gambling activity — so the experience stays fun, not harmful.

21+ Only — Strictly Enforced

SSL Encrypted — Secure Platform

24/7 Support — English Speaking

Self-Exclusion — Available Instantly

Our Commitment

Gaming Should Always Be Entertainment

At 77pb, we believe that gambling is a form of entertainment — not a way to generate income, escape personal problems, or cope with stress. We have built a comprehensive responsible gaming programme specifically for our players in Bangladesh, providing tools, resources, and trained support staff to ensure that every player can enjoy the 77pb platform safely and within their personal limits.

Our responsible gaming policy covers every aspect of the 77pb experience — from the moment you register your account through to everyday wagering activity. We use both player-initiated controls (deposit limits, session timers, self-exclusion) and platform-side monitoring to identify and respond to signs of problem gambling before they escalate.

Important Notice: The 77pb platform is strictly for adults aged 21 and above. Registration is prohibited for anyone under 21 years of age. Age verification is carried out on all accounts as part of our KYC process.

21+

Adults Only — 21 Years and Above

77pb enforces a strict minimum age policy across all services on the platform. No person under the age of 21 may register, deposit, or place any wager on 77pb. Our KYC (Know Your Customer) verification process confirms the identity and age of every registered player before full account access is granted. If you suspect a minor is using 77pb, contact our support team immediately at [email protected] — we will investigate and act without delay.

Fair Play Certified: All games on the 77pb platform use certified Random Number Generator (RNG) technology. Game outcomes are independently audited and cannot be manipulated by 77pb or any third party. Every player competes on a level playing field.

Player Protection Tools

Built-In Controls to Keep You in Charge

Every tool below is available to all registered 77pb players at no cost. You can activate, adjust, or remove these controls at any time by contacting our 24/7 English-speaking support team.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit cap on your 77pb account. Once a deposit limit is active, the platform will automatically block any transaction that would exceed your chosen threshold — regardless of which payment method you use (bKash, Nagad, Rocket, Visa, or Mastercard). Limits take effect immediately when set and cannot be increased until a 7-day cooling-off period has passed.

Session Time Limits

Define a maximum gaming session duration — from 30 minutes to 8 hours per day. When your session limit is reached, 77pb will display a clear notification and automatically log you out of the platform. This feature is particularly useful for players who find it difficult to keep track of time while playing live casino games or cricket betting markets that run over extended periods.

Take a Break (Time-Out)

If you feel you need a short break from gambling, the 77pb time-out feature allows you to temporarily suspend access to your account for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is locked for all wagering activity, though your funds remain safe and withdrawable. Time-outs cannot be reversed once activated; they expire automatically at the end of the chosen period.

Self-Exclusion

Self-exclusion is a more permanent solution for players who feel they need a longer break or wish to stop gambling entirely. 77pb offers self-exclusion periods of 6 months, 1 year, 2 years, or permanent exclusion. During self-exclusion, your account is fully deactivated and you will not receive any promotional communications from 77pb. Permanent self-exclusion cannot be reversed under any circumstances — contact support to activate this option.

Loss Limits

In addition to deposit limits, 77pb allows players to set a maximum loss threshold on a daily, weekly, or monthly basis. If your cumulative losses reach the limit you have set, 77pb will prevent further wagering for the remainder of that period. Loss limits are particularly useful for players who fund their account with a lump sum and want to ensure they do not exceed a pre-determined budget in a single session or week.

24/7 Support Access

Our English-speaking support team is available around the clock — 24 hours a day, 7 days a week, including all Bangladesh public holidays such as Eid and Victory Day. Whether you need to activate a responsible gaming tool, request account closure, or simply talk to someone about your gambling, our team is reachable at [email protected] with a guaranteed response time of under 4 hours (BST, UTC+6).

Step-by-Step Guide

How to Activate Responsible Gaming Tools

All responsible gaming controls on 77pb are activated through our support team. Here is exactly how to request any tool:

Log in to your 77pb account
Access the 77pb platform at 77pb.io using your registered username and password. If you have two-factor authentication (2FA) enabled, complete that step as well.
Contact our support team directly
Send an email to [email protected] with the subject line "Responsible Gaming Request". In your message, clearly state which tool you wish to activate (deposit limit, loss limit, session limit, time-out, or self-exclusion) and the parameters you require (e.g., daily deposit limit of ৳2,000).
Verify your identity
For security purposes, our team will verify that the request is coming from the registered account holder before making any changes. You will be asked to confirm your registered email address and account username.
Confirmation of activation
Once your identity is confirmed, the requested tool will be activated on your account immediately. You will receive a confirmation email detailing the specific limits or restrictions now in place and the date they were applied.
Adjustment or removal of limits
Decreasing a limit or extending a time-out takes effect immediately. Increasing a limit (e.g., raising a daily deposit cap) requires a mandatory 7-day cooling-off period before the higher limit comes into force — this delay is intentional and cannot be waived.

Responsible Gaming Tools at a Glance

Your Options, Clearly Summarised

Deposit Limit

Cap your daily, weekly, or monthly deposits. Applies across all payment methods including bKash and Nagad.

Takes effect instantly

Session Time Limit

Set a maximum daily play time. Automatic logout when limit is reached. Minimum 30 minutes, maximum 8 hours per day.

Takes effect instantly

Time-Out (Short Break)

Temporarily suspend your account for 24 hours, 48 hours, 7 days, or 30 days. Funds remain withdrawable during time-out.

Minimum 24 hours

Self-Exclusion

Fully deactivate your account for 6 months, 1 year, 2 years, or permanently. Cannot be reversed once activated.

Irreversible option available

Know the Signs

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or how long they have been playing. The earlier these warning signs are recognised, the easier it is to take corrective action. If any of the following apply to you or someone you know, please reach out to our support team immediately.

Spending more money on gambling than you originally planned or can comfortably afford to lose.

Chasing losses — placing additional wagers in an attempt to recover money that has already been lost.

Feeling anxious, irritable, or restless when you are not able to gamble or when you try to reduce your gambling activity.

Gambling to escape stress, depression, anxiety, or problems in your personal or professional life.

Lying to family members, friends, or colleagues about the amount of time or money you spend on gambling.

Borrowing money — from friends, family, or financial institutions — specifically to fund gambling activity.

Neglecting work, studies, family responsibilities, or daily tasks because of time spent gambling.

Repeatedly trying to cut down or stop gambling but finding it difficult or impossible to do so without help.

Feeling a constant preoccupation with gambling — thinking about it throughout the day, planning future sessions, or reliving past wins and losses.

Using gambling winnings as your primary financial plan, rather than treating gambling as entertainment with an expected cost.

Increasing the size or frequency of bets over time in order to maintain the same level of excitement or emotional stimulation.

Feeling guilt, shame, or regret after gambling sessions, yet continuing to gamble despite these negative feelings.

You are not alone. Problem gambling is a recognised condition that responds well to early intervention. If you recognise three or more of the signs above in your own behaviour, we strongly encourage you to activate a time-out or self-exclusion on your 77pb account and reach out to a qualified counselling service. Our support team at can assist you with account controls and help connect you with appropriate support resources.

Self-Assessment

Are You Gambling Responsibly?

The questions on the right are part of a standard responsible gaming self-assessment used widely across the industry. Answer honestly — these questions are for your own reflection only. No data is submitted or stored when you review them.

If you answer "Sometimes", "Often", or "Always" to three or more of these questions, your gambling behaviour may be causing harm. We encourage you to activate one of our player protection tools or contact our support team to discuss your options — no judgement, no pressure.

Golden Rule: Only ever gamble with money you can afford to lose — treat it as the cost of entertainment, the same way you would a cinema ticket or a meal out. Never gamble with money set aside for rent, food, bills, school fees, or family needs.

1 Do you spend more money gambling than you initially planned?