77pb Privacy Policy

77pb ("we", "us", "our") operates an online gaming and sports betting platform accessible at 77pb.io, serving players primarily located in Bangladesh. We understand that the privacy and security of our players' personal information is of paramount importance. This Privacy Policy has been drafted to give you a clear, transparent, and comprehensive account of how we handle personal data across every stage of the player lifecycle — from first registration through to account closure.

This policy is effective as of 1 January 2026 and supersedes all prior versions of the 77pb Privacy Policy. Where we make material changes to this policy, we will notify registered players by email to their registered address at least 7 calendar days before those changes take effect. Your continued use of the 77pb platform after the effective date of any revision constitutes your acceptance of the updated policy.

This policy should be read alongside our Terms & Conditions and Responsible Gaming policy, which together form the complete framework governing your use of the 77pb platform.

For the purposes of this Privacy Policy, 77pb is the data controller responsible for your personal information. As data controller, 77pb determines the purposes for which and the manner in which personal data is processed. All data rights requests, complaints, and privacy-related inquiries should be directed to the 77pb data team via the contact details in Section 15 of this policy.

Where 77pb engages third-party service providers (such as payment processors, KYC verification services, or game content delivery partners) to process personal data on its behalf, those providers act as data processors and are contractually bound to process data only in accordance with 77pb's documented instructions and applicable data protection standards.

77pb collects personal data across three broad categories: data you provide directly, data generated through your use of the platform, and data received from third parties.

77pb does not collect sensitive special-category personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond KYC photograph), or health data — except where directly relevant to a responsible gaming intervention requested by the player.

77pb collects your personal data through the following mechanisms:

• Direct input: Data you enter into registration forms, KYC submission portals, deposit/withdrawal forms, support chat windows, and email correspondence.
• Automated technical collection: Server logs, session cookies, analytics pixels, and device fingerprinting tools that record technical data about your visits and interactions with the 77pb platform.
• Payment providers: Confirmation data returned by bKash, Nagad, Rocket, Upay, Visa, and Mastercard payment gateways following successful transaction authorisation. 77pb receives transaction confirmation tokens, not raw card or wallet credentials.
• KYC verification partners: Identity verification services that process documentary evidence (NID, passport) and return a verification result to 77pb. The underlying documents are handled by the KYC provider subject to their own privacy frameworks.
• Game content providers: Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may return session metadata (round ID, wager amount, outcome) to 77pb as part of game delivery and audit trail requirements.

77pb processes your personal data for the following defined purposes. We do not process personal data for any purpose not listed here without first obtaining your explicit consent:

• Account creation and management: Processing identity and contact data to establish, maintain, and administer your player account.
• Age and identity verification (KYC): Confirming that you meet the 21+ age requirement and that your identity matches your registration details, as required for responsible gaming and fraud prevention.
• Payment processing: Facilitating deposits and withdrawals via supported Bangladesh payment methods, verifying transaction legitimacy, and maintaining accurate financial records.
• Game delivery: Passing session parameters to game studio APIs to load and authenticate your gaming sessions on 77pb's platform.
• Fraud prevention and security: Analysing technical and behavioural data to detect and prevent account takeover, payment fraud, bonus abuse, multi-accounting, and other prohibited conduct.
• Responsible gaming monitoring: Using wagering history and session data to identify patterns that may indicate problem gambling behaviour, and to enforce self-exclusion, deposit limit, and session limit settings activated by the player.
• Customer support: Processing communications data to respond to your queries, complaints, and service requests in a timely and accurate manner.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to your registered email address — only where you have provided consent and have not subsequently opted out.
• Legal compliance: Retaining records as required by applicable law, and cooperating with competent authorities where legally obligated to do so.
• Platform improvement: Using aggregated, anonymised behavioural data to analyse and improve the performance, usability, and content of the 77pb platform.

77pb processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing that is required to perform the contract between you and 77pb — namely providing you with access to the gaming platform, processing your deposits and withdrawals, and managing your account.
• Legal obligation: Processing required to comply with applicable laws and regulations, including identity verification, transaction record-keeping, and cooperation with law enforcement or regulatory authorities.
• Legitimate interests: Processing carried out for 77pb's legitimate business interests — such as fraud prevention, platform security, and internal analytics — where those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily in the context of optional marketing communications. You may withdraw consent for marketing at any time by contacting support or using the unsubscribe link in any marketing email.

7.1 Third-Party Processors. 77pb may share your personal data with the following categories of trusted third-party service providers, strictly for the purposes described in this policy:

• Payment processors: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, and Visa/Mastercard acquiring banks — for the purpose of processing deposits and withdrawals.
• KYC verification providers: Third-party identity verification services that process documentary evidence on behalf of 77pb to confirm player age and identity.
• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game studios — for the purpose of authenticating and delivering game sessions.
• Cloud infrastructure providers: Hosting and data storage providers who store 77pb platform data on secure, encrypted cloud infrastructure. All infrastructure providers are contractually bound to maintain confidentiality and implement appropriate technical security measures.
• Analytics service providers: Anonymised and aggregated usage analytics platforms used to improve the performance and usability of the 77pb platform. No personally identifiable data is shared with analytics providers.

7.2 Legal Disclosures. 77pb may disclose personal data to competent authorities, courts, or law enforcement agencies where required to do so by applicable law or by a lawful order. 77pb will not disclose personal data beyond what is strictly required to comply with any such order.

7.3 No Sale of Data. 77pb does not sell, rent, license, or trade your personal data to any third party for commercial or marketing purposes. Any data-sharing arrangement with third-party processors is governed by a formal data processing agreement that limits the processor's use of your data to the specific purpose for which it was shared.

The 77pb platform uses cookies and similar tracking technologies to provide a functional, secure, and personalised user experience. The following categories of cookies are used:

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use the 77pb platform. Disabling functional or analytics cookies will not affect your ability to place wagers or process payments.

77pb retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following retention periods apply:

• Active account data: Retained for the duration of the account relationship plus 7 years from the date of account closure.
• Financial transaction records: Retained for a minimum of 7 years from the date of the transaction, in line with standard financial record-keeping obligations.
• KYC documentation: Retained for 7 years from the date of verification, or the date of account closure, whichever is later.
• Support communications: Retained for 3 years from the date of the last communication in a given support thread.
• Marketing consent records: Retained for the duration of the marketing relationship plus 3 years after consent is withdrawn, as evidence of consent.
• Anonymised analytics data: May be retained indefinitely, as it does not constitute personal data once anonymisation has been applied.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised using industry-standard data destruction procedures. Players may request early deletion of their personal data, subject to 77pb's legal obligations to retain certain records.

77pb employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:

• 256-bit SSL/TLS encryption on all data transmissions between your device and 77pb servers.
• bcrypt password hashing with per-account salting — plain-text passwords are never stored on 77pb systems.
• Two-factor authentication (2FA) available to all registered players as an optional additional security layer on the account login process.
• Firewall and intrusion detection systems monitoring all inbound and outbound network traffic to 77pb's infrastructure on a 24/7 basis.
• Role-based access controls ensuring that 77pb staff can only access player data that is strictly necessary for their job function.
• Regular penetration testing and security audits conducted by independent third-party security specialists on a periodic basis.
• Data breach response plan — in the event of a confirmed data security incident, 77pb will notify affected players within 72 hours of becoming aware of the breach, detailing the nature of the incident and recommended protective steps.

As a registered 77pb player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request":

• Right of Access: You may request a copy of all personal data that 77pb holds about you. We will respond to confirmed access requests within 14 business days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it promptly.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data. This right is subject to 77pb's legal obligations to retain certain records (see Section 9). Where full deletion is not possible, we will anonymise your data so that it can no longer be linked to you.
• Right to Restrict Processing: You may request that 77pb restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where processing is unlawful but you prefer restriction over deletion.
• Right to Data Portability: You may request that 77pb provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to Object: You may object to the processing of your personal data where that processing is based on legitimate interests. You may also withdraw consent for marketing communications at any time without affecting the lawfulness of prior processing.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.

77pb will not charge a fee for processing data rights requests unless they are manifestly unfounded or excessive. We reserve the right to verify your identity before fulfilling any data rights request to protect against fraudulent requests.

The 77pb platform is strictly an adults-only service. Registration is prohibited for any individual under the age of 21. 77pb does not knowingly collect personal data from individuals under the age of 21, and we employ age-verification mechanisms during the registration and KYC process specifically to prevent minors from accessing the platform.

If 77pb becomes aware that personal data has been collected from an individual who is under 21 years of age, we will immediately suspend the associated account, delete all data collected from that individual, and return any deposits made to the originating payment method. If you believe that a minor has registered on the 77pb platform, please contact us immediately at [email protected].

77pb's platform infrastructure and certain third-party service providers may be located in jurisdictions outside Bangladesh. Where personal data is transferred internationally — for example, to cloud infrastructure providers or game studio APIs hosted outside Bangladesh — 77pb ensures that appropriate safeguards are in place to protect the data during transfer and in the destination jurisdiction.

Such safeguards include contractual data transfer agreements with receiving parties, requiring them to maintain security standards and data protection practices consistent with those described in this policy. 77pb does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate additional safeguards.

77pb reserves the right to update or revise this Privacy Policy at any time. When material changes are made — such as changes to the categories of data collected, new purposes of processing, or new third-party sharing arrangements — we will notify registered players by email to their registered address at least 7 calendar days before the changes take effect.

Non-material changes — such as typographical corrections, clarifications of existing practices, or updates to contact details — may take effect immediately upon publication on this page. The effective date displayed at the top of this policy will always reflect the date of the most recent revision. We encourage you to review this policy periodically to remain informed of how your data is being handled.

If you object to any change to this Privacy Policy, you must notify us before the effective date of the change and, if you wish, request account closure. Continued use of the 77pb platform after the effective date of any revision constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 77pb privacy team using the details below. All privacy-related communications should be in English. We aim to acknowledge all privacy inquiries within 24 hours and provide a substantive response within 14 business days of receipt.

When submitting a data rights request or privacy inquiry, please include your registered account username, the nature of your request, and any relevant reference numbers. This will allow our team to locate your account records promptly and provide an accurate, complete response.